Shipping & Returns

Shipping Costs

Australia

Small satchel
35.5 x 22cm
Up to 500g
$8.50

Medium satchel
40.5 x 31cm
Up to 3kg
$13.80

Large satchel
51 x 43.5cm
Up to 5kg
$17.60

 

International

All internationally available items, up to 20 kg - $29

 

Returns & Exchanges

Our goal is for you to love what you have purchased.
If for any reason you don't, here's what to do.


Wanting to return or exchange something?

If you aren’t 100% happy with your online order, we are more than happy to offer an exchange or refund and you can return your purchase up to 30 days from the day you purchased it.

Please note that the customer is responsible for any postage fees for returns. Please contact us prior to sending your item/s back.

Faulty Garments

Walkabout Clothing has the right to assess the age and condition of returned merchandise that has been worn prior to processing a refund or exchange. Unless the merchandise is deemed a genuine manufacturers fault, exchanges and refunds will not be provided after use. Please contact us prior to returning your item/s back.

When will my refund be processed?

As soon as your return is received and processed, you will receive a confirmation email from us to let you know your refund has been issued. Please allow up to 7 days for your refund to appear in your account. We will always do our best to process all returns as soon as possible. If you have posted your return but haven’t heard back, please feel free to contact us and we will look into this for you.

Conditions

Your satisfaction is our priority, so please take the time to familiarise yourself with the following conditions;

  • Although you may try on an item, all return products must be in new and unused condition, with swing tickets and hygiene stickers attached.
  • Please ensure that swimwear items are tried on over your own underwear. In the interest of hygiene, we may refuse returned items where we reasonably consider that this has not been done.
  • The customer is responsible for any postage fees for returns